Foundation Technology Page 69

F o r Yo u r P r o t e c t i o n ...

U s e a R e p u t a b l e C o m p a n y w i t h P r o p e r

E q u i p m e n t , I n s u r a n c e , a n d R e f e r e n c e s

Does this company use products approved by the International Code Council?

Most people are familiar with the UL seal of approval for electronics and appliances,
and how it speaks to a high level of quality and safety in the product so certified.
Similarly, the International Code Council (ICC) certifies the specialized structural
products used in foundation repair work which have successfully completed its rig-
orous evaluation process. This testing can take years to complete, but results in a
report that outlines exactly how the product will perform. Check out www.icc-es.org
for more information. Be wary of companies whose products are not ICC approved.

Does this company have the proper insurance to protect me from liability?

You want to make sure that any company whom you allow to work on your home
has both workman's comp insurance and liability insurance. If anything were to go
wrong during your project, the company would have the proper resources to take
care of everything--leaving you and your home protected from lawsuits or liens.

Does this company have in-kind references for their work in your area?

Customer satisfaction is an important component of any company's reputation.
Make sure that a company can provide you with a list of previous customers in your
area, who had the same type of work completed. On the customer satisfaction
continuum, were these past clients just marginally satisfied, or had they become
raving fans of the company?