Greetings,
Wow, it has been another crazy year!
The market's up, the market'
s down;
jobs are on the rise, nope, they're going back down...
Who wants to spend
money on a new car in times like these?
While the times are uncertain, our
goal during all this turbulence has remained the same... to help you save
money and keep your
VW on the road.
In order to make sure you can reach us 24 hours a day
, last year we launched
our new website, and we are literally adding new products daily
. As you shop
our new website, remember that not all of our 20,000 products are available
on-line yet. If you don'
t see what you need, call, we probably have it!
In addition, we launched our new quarterly "E-newsletter". Like the web,
it is a quick way for us to let you know what'
s going on. We run a lot of
exclusive offers for our E-newsletter subscribers only
, and the only way to
fi nd out about them is to be a subscriber
. In addition to exclusive of
fers, each
E-newsletter has tech tips, new product announcements and more. Make sure
you go to our website and sign-up!
While we have entered the internet world, our main focus is still on you, the
customer. Unlike others in the car parts business, we don'
t hide our telephone
number, we want to
TALK to you and we want to help. Our sales guys own
and work on their own
VWs. They enjoy assisting you in getting your
VW
into tip top shape. Feel free to call us anytime, (248) 373 2300.
We'll answer
your questions, help you
fi gure out what you need, and we will be there for
you in the future.
Thanks for your business,
Maggie, John and Dale
Our Promises To You
Satisfaction Guarantee
We value you as a customer and
will make every effort to make you
happy. There are only so many
Volkswagen owners out there and we
do not want to lose you as a customer.
If for any reason our product does
not meet your expectations, we'll try
to quickly resolve any issue to your
satisfaction through technical assis-
tance, exchanges, credit or refund.
Limited Warranty
with Every Product
Parts Place is committed to provid-
ing you with the very best products
available worldwide. We are so con-
fident in our standard of quality that
we warrant every item to be free of
defects. If a product sold by Parts
Place is proved to be defective, we
will promptly replace that product.
Quick-Ship Policy
At Parts Place, your order is our first
priority. All new items we have in
stock, if ordered before 5:00 p.m
EST. Monday through Friday will
ship same day.
Hello Guys,
I sent some pictures of my 1982 Jetta. I am the
2nd owner Since Jan.16, 1996. I drive it every
day to work, 236,600 Miles on the original 1.6
diesel motor.
I heard about your company while I was visiting
a local dealer here in Encinitas Ca. A mechanic
noticed me pulling in. We started talking about
the Jetta and it turns out he has 3 Diesel Rabbits
that he plays around with. He ran back to the
shop and gave me a copy of your catalog and
said if you need parts this is the place.
Thanks for the help.
Nick D.
Oceanside, CA
Our Customers Speak!
"236,000 miles!"